Stay tuned into what is happening in your industry, market trends, how you can improve your business and other insights. Read our industry blogs here.
Blog
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Customer Portal 2.0 boosts brand equity
The AMCS Customer Portal 2.0 release delivers added value to operators by automating more customer interactions and ensuring a consistent, branded and positive customer experience with each engagement.
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Mobile in-cab device increases drivers’ safety
Mitigate health and safety risks for drivers in the waste and recycling industry. Due to an extensive set of built-in features, AMCS Mobile is delivering exactly that.
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Spain targets EU recycling goals through separate household waste collections
More cities in Spain are looking at the possibility of collecting household waste streams separately or on a door-to-door basis. With this, the country is aiming to meet the EU goals to recycling 50% of the household waste in 2020.
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Intelligent Optimisation increases agility of waste collection operations
In this rapidly changing world customers are expecting a 24/7 responsive and user-friendly self-service demanding full operational insight and agility. Companies lacking responsiveness risk a fortune and put stress on their organisation.
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Zero Waste through Material Management
Setting a goal of Zero Waste must start somewhere. The City of Fort Collins started at 50% and made a compelling business case on taking it further by estimating $6.5M worth of valuable resources thrown away every year in Fort Collins alone (Zero Waste Associates, 2013). As the City of Fort Collins, the first step is identifying a goal and then establish a plan on how to reach that goal.
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The value of the new AMCS Digital Training Tool for your business
Simplify your onboarding process, speed-up user adoption and ensure best practice use of applications.
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Why a Customer Portal needs to be part of your customer engagement strategy
Access to all their information in real-time, 24/7, 365 days a week. By providing 24-hour service to customers through a customer portal waste and recycling companies streamline customer processes increasing customer service, customer engagement and customer satisfaction by up to 33% while delivering a positive and professional brand experience. Potentially, waste and recycling companies can reduce call volumes by up to 30%.
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Intelligent optimisation basis for reverse collection
In the Netherlands collecting waste using underground containers helps local authorities fulfill circular ambitions.
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AMCS launches Driver Assisted Terminal for unmanned weighing
AMCS DAT empowers 24/7 assistance-free weighbridge operations increasing asset utilisation, reducing operating costs and improving the service to customers by facilitating self-service weighing at any time and any location.
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8.2 release provides a superior experience for onboarding casual customers
With the 8.2 release of AMCS Platform, the casual customer onboarding process has been greatly improved and enhanced facilitating waste and recycling operators to onboard their end-customers much more quickly.
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AMCS Mobile offers a complete mobile order management solution
Getting the job done. Drivers using AMCS Mobile know what they are talking about. With their in-cab android mobile device they are handling all of their daily orders in real-time while on the road.
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AMCS strengthens relationship with Microsoft on Cloud offering
The AMCS Group is the first company in the waste and recycling industry to be awarded the Microsoft Azure IP Co-Sell Ready status. With this partnership waste and recycling companies are guaranteed the advantage of the cloud for improving their operational efficiency, business agility, scalability and security of their systems.
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AMCS Group the first at IFAT to demonstrate fully integrated IT solution for the waste and recycling industry
During the IFAT trade fair taking place from May 4 to 8 in Munich, Germany, the AMCS Group is the only exhibitor to present a completely integrated software platform for the waste and recycling industry.
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Interview with Elaine Treacy, Global Product Director AMCS
“This release amongst other things revolves around smart user experience, enhanced recycling capabilities and improved customer management”, as Elaine Treacy, Global Product Director of AMCS, points out.
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Kaatsch Recycling gets 360 degree view with recycling software
According to CEO Ralph Wager of the German company Kaatsch Recycling, continuously optimising processes to offer customers the greatest possible added value is one of the key drivers behind his specialist metal recycling company’s growth.
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First major 2020 release of AMCS Platform due in February
February 2020 the AMCS Group is launching the first of three major software releases this year of AMCS Platform bringing new benefits to the waste and recycling industry. AMCS is worldwide the leading ICT specialist for waste and recycling, investing heavily in its innovative Azure-based SAAS software, AMCS Platform.
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Insights to improve C&D processes and drive margin
Pay Murray, C&D industry expert at AMCS answers five questions about improving your processes in C&D waste management.
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An inside look at the global waste and recycling market
Insight to the state of the global waste and recycling management industry: challenges, trends and strategies at work.
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Overcoming hurdles in the construction & demolition waste industry
Construction and Demolition Waste (CDW) represents the highest single activity for producing waste in the EU. Many of the materials we generate as part of CDW have high resource value, such as metals, glass, wood and concrete. Yet, too much of these materials are going to waste. Clearly, this is not sustainable.
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Millennials and the Future of our Environment
In the waste and recycling industry, whoever is generating the waste tends to be analyzed first and given that millennials are the largest group currently contributing to the waste stream.
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How recyclers can improve materials processing and sales
The materials recycling sector is incredibly complex. For instance, as part of the European Commission’s strategy, changes in design and manufacturing will enable higher rates for recycling plastics so that by 2030, more than half of the material’s waste generated will be recycled.
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Piney Woods Sanitation
The valuable insight provided from AMCS’ software allowed Piney Woods Sanitation to analyze their performance in order to grow the business.
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Supporting the smart city
The development of smart cities is growing at a dizzying pace. Expenditure worldwide is projected to exceed U.S. $158 billion by 2022, according to the International Data Corporation (IDC).
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Top tips for choosing an in-cab mobile solution
In this guide, Ken Tierney, Product Manager AMCS, offers input and advice for choosing an in-cab mobile solution for your fleet.
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How do you get (even more) people to recycle their waste?
Recycling waste is an important way to reduce the waste of resources, pollution and CO2-emissions.
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Improving the inbound quality and evaluation process at your facility
Insight into ways you can improve the quality and evaluation process at your facility.
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Implementing a PAYT scheme can be done
Part of creating a Circular Economy for a sustainable planet involves recycling and waste reduction.
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Liberty Tire Recycling
Liberty Tire Recycling has been dedicated to finding new and better ways to reclaim, recycle and reuse scrap tires as the base of innovative, useful product
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How Municipals can stop revenue leakage and improve recycling operations
In this article we sat down with Arun Ramaraj, Product Manager of AMCS Platform for Municipals, to learn his thoughts on 5 of the most commonly asked questions asked by municipal customers.
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Demand Planning
Planning the required inventory for production or material slot sales can be a bit of a nightmare. How can processes be improved?
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Can metal thieves be deterred?
Metal crime is growing problem in Ireland and the UK. How can scrap dealers do more to protect their yard workers, property and infrastructure?
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Why is plastic recycling so difficult?
Only 5% - 9% of all plastic manufactured in the world is being recycled. The battle against plastic pollution is here - what's your move?
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AMCS: A complete Enterprise-grade software solution for Paper recycling
Read the interview with Mark Abbas from AMCS about paper recycling in the digital edition of Global Recycling.
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Recycling 2019: jubilea en mijlpalen voor PieterBas én AMCS
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3 Ways to Avoid Recycling Contamination
The recent changes in the recycling commodity market underline one very dirty problem with the current global recycling system – contamination. The vast majority of recyclable material which was being collected and shipped over-seas was filled with contaminated material.
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5 tips to make your business (more) green
Companies with clear Corporate Social Responsibility mandates are on the right track with ways of working that support a circular economy, and operating under the three Rs: reduce, recycle, and reuse.
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Are You Joining the Zer0-Waste Movement?
Are You Joining the Zer0-Waste Movement? What is Zero Waste? And why has it become such a relevant subject across cities and individuals across the globe? The overarching goal of Zero-Waste is about eliminating the accumulation of waste in landfills. It is about re-evaluating the structure of our current economy and lifestyles, with hopes to evolve into a more circular one. It's about saving our planet.
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3 Ways to Integrate Your Disparate Systems
Are disparate systems slowing down your waste and recycling operations? The Waste and Recycling Industry is highly competitive and quite complicated with all its moving parts. Especially now in a rapidly changing recycling commodities landscape, there is more demand on waste and recycling businesses to operate at peak efficiency.
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The value of recycling metals
By rethinking what we throw away we can reverse the prevailing mindset of the proverbial disposable society. We all need to promote recycling and pressure our governments to do the same, while encouraging the sustainable trade of recyclable materials to green-driven companies across the world.
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It’s time to get your head in the cloud
Ultimately, waste management companies are only really left with two choices. Either they carry on as they are and pray that they are able to manage any disruption when it occurs, or they are proactive and make changes that can both protect their businesses and support its continued growth.
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Payment Challenges & the Solution
The way we make payments is evolving – and fast. With new services being introduced, the infrastructure must adapt if it’s to handle these developments.
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3 Solutions to Prevent Missed Collections
Residential waste and recycling operators across the country all deal with one very common issue, missed collections. What most people do not realize is that a simple missed stop can be one of the most costly occurrences to a waste hauler.
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Metal Recycling: will digitalisation solve key industry challenges?
The global metal recycling industry is growing at an unprecedented rate. Is digitalisation the answer to key industry challenges?
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Management Priorities
Norway is one of the most digital countries in Europe, but that doesn’t necessarily mean you’re doing enough to progress. Whether you’re a private waste management company or municipal, you have a level of digital maturity.
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As urban areas grow, so must your approach to waste management
Increased waste generation makes traditional means of collecting bins impractical and puts a tremendous financial strain on waste management companies and municipals
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The state of payments
As margins continue to squeeze, businesses must turn to digital to improve operational efficiencies, and that includes their payment system.
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HERE Technologies
Yes, location intelligence can help you take out the trash, but if we're to build a glossy, streamlined digital future, the waste management industry has to be a part of the picture.
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How to get your ERP software wrong
Generic ERP engineers are plentiful, but the truth is, there are few best-in-class engineers specific to waste and recycling management. Just because it’s a big player doesn’t guarantee you the industry-expertise you need.
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AMCS Customer Portal | What it means for you and your customers
Digital customer care can increase satisfaction by up 33% and streamline resources.
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The Digital Customer Experience
Customer experience is defined as the quality of a customer’s interactions with a company’s products and services. The better the experience, the better the results.
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How best-in-class waste management organisations save their piece of the planet
How are the big players in the market managing to make a profit while also reducing their carbon footprint?
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Digital Transformation
What are the biggest hurdles to a successful digital transformation in waste management & recycling? Different stages require a different focus, each with their own challenges.
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Is it possible to capitalise on the planet's interests?
When growth and environmental friendliness go hand in hand
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The Digital Transformation Roadmap in 2019
More than half of the waste management and recycling organizations we surveyed for the AMCS Digital Transformation Benchmark 2018 were planning an increase in their IT budget in 2019.
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The 5 Success Factors
The cost of waste management is going up, and up is the only direction we can expect it to go in the foreseeable future! Meeting this challenge will mean optimizing efficiency and automating processes: a digital transformation.
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Dynamic Optimisation Insights
Dynamic optimisation is an exciting field that can bring tangible benefits to virtually any company out there.
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Improving Operational Efficiency with Cloud Solutions
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Future proofing your business with AMCS Platform
The waste and recycling industry is undergoing unprecedented change around the world as we transition from linear to circular economies. While that demands change in your processes, it also involves change in the technology to support those processes.
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End-to-end principles address changing marketplace
Recycling firms have traditionally paid authorities for waste that could be turned into recycled goods, but with the loss of China as their primary market, many are now under pressure. In North America and across Europe, firms are re-examining their contractual relationships with local governments.
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Why AMCS moved to the cloud
The cloud enables us to offer you a better service. It will save you money in IT costs, improve your efficiency and in turn, allow you to improve your customers’ experience.
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Smart waste planning drives value
The world’s cities produce around 2.01 billion tonnes of solid waste each year, says the World Bank, with that number expected to reach 3.40 billion tonnes by 2050.
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The Future Vision of Waste Operations
We see a new model emerging in the waste subcontracting space that will drive the future of the industry and operations. The model starts with the waste operators internal operations as the hub for external interactions between the customers and subcontractors.
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Vehicle Technology
The biggest challenges facing the waste management industry are ineffective collections, irregular waste pickups and the efficient sorting of waste
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Unlock Value Using Subcontractor Automation
The pace of change in technology today is driving the waste industry to move to more agile, automated operations. In part, customers are driving this change. There are three key innovation drivers being the catalyst for change.
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Going further with the AMCS Platform
As software and services that run on the internet instead of your computer, the cloud is a wonderful thing. To take advantage of the cloud and its easier user experience, you need to consider the AMCS Platform.
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How to Improve Profit with Operational Efficiency
In the waste hauling industry, margins are notoriously tight, particularly for smaller, privately owned businesses. But with great challenges also comes great opportunities. As many AMCS customers have come to find out, intelligently investing in digitizing almost any facet of your operations results in improved profits.
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The wonderful world of blockchain in logistics
Blockchain might be the technology that supports cryptocurrency, but for logistics, it’s so much more.
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Optimize Your Scale House Operations
AMCS allows scale houses to easily track materials by origin, destination, weight, volume, and/or number of units to reduce revenue leakage.
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3 Secrets Satisfying Your Customers With Automation
There are many benefits to automating your internal processes with digitalization. Here, we are going to explore how you can make customer service a key differentiator for your business by digitizing and automating your customer service operations.
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5 Sizzling Summer Webinars To Get Your Business Cooking
A summer webinar series dedicated to helping you run your hauling and landfill operations more efficiently using our solutions to improve efficiency.
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7 Benefits of Having a System Power User
When implementing new software, or just trying to improve the use of a current one, it is best to have a dedicated system power user.
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Considerations for Implementing a Driver Assisted Program at Your Scale
A Driver Assisted Program is giving truck driver access to the disposal facility using a kiosk to weigh in and out without scale operator interaction. Should you implement one?
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Dynamic waste collection
As urban areas around the world look for sustainable growth, dynamic waste collection has to figure into the equation to protect the population, ecosystem and revenue for waste management companies, while lowering costs for local authorities.
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Digital innovation and agile route optimisation
Digital innovation is all about putting the needs of the customer first. Digital’s true potential to transform the customer experience. Innovative waste and recycling companies understand this and are helping new generations of consumers to interact in new ways.
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Agile on demand waste collection
One of the key answers to digital challenge is agile route optimisation. On demand collection consists of many overlapping processes, but with AMCS’ solution, one does not have to succumb to unnecessary order deadlines
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5 Ways to Success When Implementing New Technology
Implementing new technology requires diligence, budget, time and lots of planning to ensure overall success.
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5 Keys to Commercial Route Optimisation
Investing in a route optimisation platform can help your business make the most of valuable time and assets by ensuring drivers have efficient routes and collections are on time.
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Call for safety improvements across waste sector
More should be done to improve health and safety across the waste and recycling sector following the publication of figures showing little improvement last year. That is the message from the Environmental Services Association (ESA), the trade body representing the UK’s resource and waste management industry.
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3 Reasons to Digitise your Business
The ability to automate process and digitise data has a number of benefits associated with removing the risk of human error and the duplication of tasks. There are however a number of other opportunities presented by digitalisation that are perhaps less commonly recognised.
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5 Ways to Increase Operational Efficiency
As the year is coming to a close, now is a good time to take a solid look at your business operations and determine ways to operate more efficiently across the organization heading into 2017. Whether you are looking to increase productivity, automate certain areas of your business or just need to get ahead of customer complaints, making some specific adjustments will help reduce costs and improve your bottom line.
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AMCS vehicle technology complements autonomous waste collection truck
Self-driving waste truck uses AMCS Vehicle Data Hub and AMCS in-cab On Board Computer for pay-by-weight operations.
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5 Steps to Prepare for a Data Conversion
One of the most challenging phases of a new software implementation is having your data migrated to the new system.
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7 top tips for choosing the right routing solution
Investing in a route planning solution can help your business make the most of invaluable time by ensuring that drivers are given the best routes and that deliveries are made efficiently and on time.
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3 Key Considerations When Installing new weighbridges
Are you considering installing new weighbridges at your site?
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