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The AMCS Customer Portal 2.4 release delivers added value to municipal and residential operators by automating more customer self- service capabilities to boost customer satisfaction and to reduce customer service costs.

The new AMCS customer support portal delivers a best in class support experience. This support tool will enable customers to use self-service functionality to search knowledge base articles, product documentation, view their support case metrics in real-time, and log tickets through the customer portal

All the customer and transactional information at hand and up to date is one of the key values of an innovative system that includes a CRMS and a mobile app. This much is clear from an on-demand webinar hosted by Christian Pollklesener, Head of Professional Services at the AMCS Group. In the webinar, he explains some of the many features of the AMCS CRM and the mobile app, and gives a live demo to show the services' flexibility.

To achieve agility and efficiency in highly demanding and dynamic planning environments is one of the benefits organisations and companies can benefit from by centralising their waste collection planning. With a state-of-the-art system in place they can handle multiple intricate visit patterns while at the same time increase efficiencies, reduce costs, driver churn, and improve customer satisfaction.

In a rapidly changing world, for the waste and recycling industry, agility is vital to thrive in times of great complexity and uncertainty. It provides companies with the instruments to adapt to changes quickly and to succeed in a dynamic and fast-moving environment.

How to reduce drivers churn, which in some waste collecting companies annually can lead up to 15 to 20% of the workforce? The answer lays in guided navigation which on route accompanies drivers with turn-by-turn navigation and safety warnings.

Not many industries face so many challenges as metal recyclers on a daily basis. They have to deal with the complex logistic recycling process, rapidly changing prices and fluctuations in the global steel market. Respond quickly and with flexibility to the new circumstances is a major precondition to increase and strengthen their competitive edge.

Sharing knowledge about new technologies with Dutch municipal administrators responsible for waste collection in The Netherlands. According to Alderman Wim Willems of the City of Apeldoorn, this is the key value of the 'Smart cities in the G40' report.

Nowadays, more than ever, metal recyclers are faced with a series of challenges. The complex logistic recycling process, rapidly changing prices and fluctuations in the global steel market require companies to respond quickly and flexibly to new circumstances. Additionally, metal recyclers are also facing the current headwinds of the global economy. The front runners in the metal recycling industry are more resistant to these unpredictable circumstances. Innovative technologies support their agility and enable them to pro-actively respond to developments on the global metal recycling market. Since this increases both efficiency and margins, they can strengthen their competitive edge.

Globally, Suez Group, has more than 11,000 vehicles on the road every day, so optimising waste collection routes is of the utmost importance. The global waste collection activities have an annual value of one billion euro. Optimising a few per cent, can yield substantial cost-saving and depending on the collection activity, result in a 3% to 5% increase in productivity per country.

Flexibility is key. This becomes clear from the webinar on multi-level price management for metal recycling companies, in which Christian Pollklesener, Head of Professional Services at AMCS in Germany, explains the endless possibilities of the AMCS Recycling Software and also shows how easy it is to work with.

Waste and recycling containers are a lot like socks: they tend to meander and mismatch. But when it comes to keeping track of assets in the field, there’s no room for cold feet, as slow or inaccurate container identification opens the door to roaming receptacles and mischarge spectacles.

Just as sinister sorcerers sweep the air each October 31st, solid waste collectors sweep up afterwards. But under COVID’s specter, this year’s Halloween haul is sure to be different. How many people will participate in Halloween 2020, and where and what will they consume and dispose?

Checking planning and adding any ad-hoc orders are the only things that planner Herwin van den Hengel of Omrin has to do every morning to make the daily planning final. As a result of this far-reaching digitisation, the planning department is now stress-free. This is evident from a video presented by AMCS.

Households waste collectors can boost both productivity and efficiency by using innovative technologies such as the Internet of Things, smart sensors and forecasting algorithms. This is evident from a webinar presented by Intelligent Optimisation Solution Advisor Rogier de Klein during the eREC virtual tradeshow.

AMCS legacy software customers can transition to innovative AMCS Platform in a relatively short period of time. To guarantee a successful transition to AMCS Platform an advanced standardized Transition Project Program has been built executing the go-live on Platform in well-overseen phases.

The awareness that Industry 4.0 is going to change the way waste and recycling companies operate, has grown significantly. So much is clear for AMCS CMO Mark Abbas who participated in a panel discussion during the virtual tradeshow eREC. “The last few years there is a change within the market resulting in a big catchup in the industry at the moment. For instance, we have seen this with the rise of predictive analytics and real-time dispatching of pickups based on predicting filling grades of containers.

Continuing waste and recycling operations like it is any other day. Due to the use of innovative technology, there is no need to hold back during Covid-19. An enterprise-grade SaaS and cloud-based IT system enables companies to run their operations everywhere, regardless of the location of the employees.

Digital technologies have raised customer expectations for responsive, seamless online services and information-enriched products. Many companies are struggling to meet those expectations and will continue to struggle unless they embrace enterprise architecture. This is what Jeanne Ross and Cynthia Beath write in a publication in MIT Sloan Management Review. In the article the authors shed their light on the importance of an enterprise architecture and what this means for business.

Assisting the driver while on his route to empty bins and at the same time minimising the need for drivers interaction, is one of the main benefits of GPS Matching which automatically matches every to the correct customer. With this, GPS Matching automates both the collection process and the matching of lifts to the correct customers.

Digitisation is key in smart cities concepts. Fine-meshed digital webs connect networks like distribution hubs, logistic supply chains, traffic control systems and waste collection. Next-generation technology such as cognitive sensors with built-in intelligence, in the near future, enable these digital braids to communicate with each other. With this, smart sensors pave the way for new innovative business models, including those for innovative waste management concepts.

A comprehensive coverage of all business processes in metal recycling. The AMCS Metal Recycling Software provides exactly that. That is clear from the presentation of Christian Pollklesener, Head of Professional Services, AMCS Germany, during the eREC 2020 virtual tradeshow. In this webinar, he explains what this means in detail and how this can be a great asset for metal recycling companies.

Digital transformation integrates digital technologies, creating a new eco-system where your processes work together to create real value. This isn’t simply about technology, however. It’s a cultural change too. It’s embracing empowerment through digitalisation.

What are the chances your decisions, based on that information, will maximise profitability? Basing decisions on outdated information will mean you either over-react or under-react. To get it right, you need real-time data and analytics to tell you what it means. This is business intelligence. AMCS Platform supports solutions that handle your end-to-end operations. One critical solution is AMCS Analytics, which drives insight into your business, enabling you to make smarter decisions.

An off-the-shelf solution will serve you better, though not all are created equal. You want a platform that adheres to best practice. This is AMCS Platform, designed specifically for the C&I and C&D waste industries. AMCS Platform is Microsoft Azure-based SaaS, so there’s no upfront capital investment.

As the world moves forward after unprecedented times, stability and continuity are more important than ever to small- and medium-sized businesses. This is especially true in the Commercial & Industrial waste industry, a sector where constant change is the nature of the business. One problem that many SMBs suffer even during the best of times is inefficiencies in outdated ways of working. Specifically, they use on-premise software, which holds them back. Adopting digitalisation on the cloud must absolutely become a priority. This will help SMBs gain significant efficiencies that reduce operating costs while making them agile and more competitive.

The global economic crisis of 2020 demands strategic responses. If your initial reaction is to cut costs, cut wisely. According to PricewaterhouseCoopers, the last thing you want to do is cut anything that can damage your customer relationships – and those relationships are especially important right now. In fact, the stronger your customer relationships, the more resilient your company will be to changing market conditions.

Up to 2050, the world’s urban population is expected to double, according to the European Commission. As a result, globally the sheer volume of waste produced is estimated to double over the next ten years.

Commercial & Industrial waste management companies can no longer afford manual processes. The world has become too unpredictable, which means companies need to be agile enough to change direction in a moment’s notice.

The biggest challenges facing the waste management industry are ineffective collections, irregular waste pickups and the efficient sorting of waste

The AMCS Group has announced a series of appealing presentations to be held by international industry experts during the eREC, the Digital Recycling Expo and Conference for Circular Economy and Waste Management. AMCS is one of the leading companies in its field to exhibit at this virtual trade show which takes place from August 31 until September 4.

Intelligent optimisation provides municipalities with the possibility to centralise their planning enabling planners to freely deploy drivers and vehicles on routes. With this, the smart system reduces the number of vehicles in the streets which lowers the environmental impact. At the same time, it reduces driver churn and can highly improve customer satisfaction."

End-to-end solutions enable waste collectors to combine any kind of planning in one IT system. With as result, routes are driven more efficiently which significantly decreases planning time and at the same time improves customer service.

Due to the algorithm developed by AMCS, Germany’s second-largest recycling company can meet the increasingly complex planning demands for the operation with over 2.000 vehicles everyday servicing around 200.000 customer contact points.

Mitigating operational, financial, health and safety risk. Through the real-time exchange of data with the centralised enterprise management system, the in-cab device of AMCS Mobile Workforce delivers waste and recycling companies exactly that.

A key principle of recycling is that you get out what you put in. Quality in, quality out is a mantra we often hear from reprocessors. It’s a challenge for a paper or card-recycling mill to make it happen. Figures vary from country to country, but typically 70-75 per cent of paper and card is recycled in European countries and around 65 per cent in the United States. As the various grades of paper-based products make their way on the recycling journey, these are often mixed with other materials. This is true even where there are specialised containers for collecting paper and cardboard.

Completely automating all operational and administrative processes; all the way from the back end of the truck to billing customers based on paid by service using RFID technology for weighing. AMCS Platform enables AES, the Irish leading provider of waste management and services, to streamline the entire operation.

The paper and forest-products industry is steadily growing and transforming, as the types of products demanded across the globe continue to evolve. As we drive towards a circular economy, the industry has to invest more in recycling. Today, this means applying cutting-edge technology to a complex process.

Paper and plastic recyclers hit by the current crises can still bounce back. This is the firm opinion of the Madrid based Gerard Kissane who has over 10 years of experience in the waste industry. “Mapping the inbound and outbound processes can indicate where there is room for improvement and with that, how to increase growth and margins.”

The turmoil caused by COVID-19 and subsequent restrictions have caused waste and recycling business models to change instantly. "Technology can provide assistance, but companies really need to review the entire process."

To collect commercial and household waste considerably more efficiently. This is one of the positive outcomes of continuously optimising master routes. As a result, organisations save costs and can deploy fewer vehicles for the same routes.

Can the planning department cut down from 50 to 10 planners? “Yes is the answer to this question by centralising the planning with intelligent optimisation”, according to Madrid based Gerard Kissane who has over 10 years of experience in the waste industry.

The collection and transport of waste are one of the most challenging with a lot of different types of waste and planning each of them having its own demands.

The AMCS Group is to exhibit at the virtual trade show eREC which takes place from August 28 until September 4.

Due to real-time data exchange with the industry-specific AMCS Recycling Software metal recyclers can respond immediately to the current price and market information.

The ability to be more agile while improving the digital engagement of customers are two of the major changes for the waste and recycling industry caused by the current Covid-19 crisis. This is evident from a comment from Jimmy Martin, CEO and co-founder of the AMCS Group in a podcast hosted by Waste360.

AMCS announces the release of the ground-breaking AMCS Platform 8.3, providing the waste and recycling industry with enormous added value. The 8.2 release of AMCS Platform in February was built around increasing operational efficiencies. The focus of the new 8.3 version is agility. Organisations need to be flexible and adapt to market shifts. This new release helps deliver just that, with an array of streamlined, innovative features, alongside redesigned screens and a smarter, more intuitive user experience.

Two of the major opportunities for the aggregates industry are the rapid industrialisation and urbanisation in developing economies and the increasing mega construction projects across the globe.

Ensuring all work is billed by charging customers for additional lifts, or overweight and contaminated bins. With this, AMCS Mobile prevents revenue leakage while also mitigating financial risks.

With a series of short (and free) webinars, the AMCS Group will spotlight the building materials and construction industry, focusing on optimising the distribution of ready-mix concrete, cement and aggregates.

Delivering end-to-end operational visibility to the waste and recycling industry. AMCS Analytics provides a state-of-the-art analytics solution to determine the profitability of services, operations and customers.

How can AMCS Mobile Workforce support remote workers? These and other question will be answered by industry-expert on June 3 during the first live AMCS webinar about this topic.

A 100% clear insight into the overall operations is just one of the significant benefits for the Municipality of Groningen of using the integrated solutions from AMCS Platform.

Execute all operational processes with one integrated IT system. With AMCS Enterprise Management waste and recycling companies are able to automate and digitise their complete workflow in one seamless process: from 'order to cash'.

Handling a highly complex and dynamic planning puzzle while at the same time optimising routes whilst executing daily schedules. It is beyond dispute that a state-of-the art technology, as intelligent optimisation is, is required to handle this complexity for multiple locations, multiple products and multiple vehicle types.

A fully digital process without one sheet of paper required. This is one of the major benefits for metal recyclers of mobile material grading, an integrated part of the AMCS Recycling Software.

The Spotlight Series focusses on AMCS-customers in the global waste and recycling industry. Two blog posts in de series highlight UK-based William Tracey Group and the US-based Russel Reid and how they benefit from the added value of the integrated IT system provided by AMCS Platform.

Save an extraordinary amount on costs and at the same time, significantly improve efficiency. With an integrated IT system waste and recycling companies can increase their turnover and margins. This is evident from a case study by the American-based Russell Reid & Mr. John which, with the end-to-end solution, also improves the customer experience while at the same time reduces call centre costs.

Committed to delivering a much faster and excellent customer support experience. With this, the brand-new Customer Support Portal is highly improving end-customer service levels.

Substantially decrease planning time and with that reduce costs. Waste and recycling companies optimising planning and waste collection routes do profit from both of these two major benefits.

Well experienced drivers sharing their knowledge about waste collecting routes, this is one of the main benefits of guided navigation.

Waste collection routes for household and commercial waste can be planned 10 to 20% more efficiently.

Due to the integration with AMCS’ Recycling Software, Karle Recycling is able to monitor all operational processes in one central system. This major benefit is demonstrated in a video made by AMCS at the metal recycler.

Constant and up-to-date customer, route and vehicle information available across the organisation through the real-time exchange of data. With this, the AMCS’ in-cab mobile device provides actual route information to mitigate operational risk.

The knowledge of experienced drivers on how routes are driven in the most efficient way, is now digitally available for all other colleagues. For Veolia Germany, this is one of the main benefits of guided navigation.

The AMCS Customer Portal 2.0 release delivers added value to operators by automating more customer interactions and ensuring a consistent, branded and positive customer experience with each engagement.

Mitigate health and safety risks for drivers in the waste and recycling industry. Due to an extensive set of built-in features, AMCS Mobile is delivering exactly that.

More cities in Spain are looking at the possibility of collecting household waste streams separately or on a door-to-door basis. With this, the country is aiming to meet the EU goals to recycling 50% of the household waste in 2020.

In this rapidly changing world customers are expecting a 24/7 responsive and user-friendly self-service demanding full operational insight and agility. Companies lacking responsiveness risk a fortune and put stress on their organisation.

Omrin firmly believes dynamic scheduling and route optimisation allow dispatchers to organise the emptying of underground containers more quickly while benefitting from a stress-free working environment.

Setting a goal of Zero Waste must start somewhere. The City of Fort Collins started at 50% and made a compelling business case on taking it further by estimating $6.5M worth of valuable resources thrown away every year in Fort Collins alone (Zero Waste Associates, 2013). As the City of Fort Collins, the first step is identifying a goal and then establish a plan on how to reach that goal.

If you want to completely digitalise and automate metal paper and plastic recycling, then the AMCS Recycling Software is the solution you’ve been looking for. It is an integrated IT system that streamlines all operational processes throughout your company, increasing both efficiency and margins.

Simplify your onboarding process, speed-up user adoption and ensure best practice use of applications.

Access to all their information in real-time, 24/7, 365 days a week. By providing 24-hour service to customers through a customer portal waste and recycling companies streamline customer processes increasing customer service, customer engagement and customer satisfaction by up to 33% while delivering a positive and professional brand experience. Potentially, waste and recycling companies can reduce call volumes by up to 30%.

In the Netherlands collecting waste using underground containers helps local authorities fulfill circular ambitions.

AMCS DAT empowers 24/7 assistance-free weighbridge operations increasing asset utilisation, reducing operating costs and improving the service to customers by facilitating self-service weighing at any time and any location.

With the 8.2 release of AMCS Platform, the casual customer onboarding process has been greatly improved and enhanced facilitating waste and recycling operators to onboard their end-customers much more quickly.

Getting the job done. Drivers using AMCS Mobile know what they are talking about. With their in-cab android mobile device they are handling all of their daily orders in real-time while on the road.

In this guide, Ken Tierney, Product Manager AMCS, offers input and advice for choosing an in-cab mobile solution for your fleet.

The AMCS Group is the first company in the waste and recycling industry to be awarded the Microsoft Azure IP Co-Sell Ready status. With this partnership waste and recycling companies are guaranteed the advantage of the cloud for improving their operational efficiency, business agility, scalability and security of their systems.

During the IFAT trade fair taking place from May 4 to 8 in Munich, Germany, the AMCS Group is the only exhibitor to present a completely integrated software platform for the waste and recycling industry.

“This release amongst other things revolves around smart user experience, enhanced recycling capabilities and improved customer management”, as Elaine Treacy, Global Product Director of AMCS, points out.

According to CEO Ralph Wager of the German company Kaatsch Recycling, continuously optimising processes to offer customers the greatest possible added value is one of the key drivers behind the metal recycling company’s growth.

February 2020 the AMCS Group is launching the first of three major software releases this year of AMCS Platform bringing new benefits to the waste and recycling industry. AMCS is worldwide the leading ICT specialist for waste and recycling, investing heavily in its innovative Azure-based SAAS software, AMCS Platform.

Pay Murray, C&D industry expert at AMCS answers five questions about improving your processes in C&D waste management.

Insight to the state of the global waste and recycling management industry: challenges, trends and strategies at work.

Construction and Demolition Waste (CDW) represents the highest single activity for producing waste in the EU. Many of the materials we generate as part of CDW have high resource value, such as metals, glass, wood and concrete. Yet, too much of these materials are going to waste. Clearly, this is not sustainable.

In the waste and recycling industry, whoever is generating the waste tends to be analyzed first and given that millennials are the largest group currently contributing to the waste stream.

Holland Recycling can now benefit from automatic processing of purchasing and sales orders thanks to the AMCS Recycling Software. The company, which specialises in metal and electronics recycling, has been in the process of digitalising all of its logistics and administrative processes since early 2018.

The materials recycling sector is incredibly complex. For instance, as part of the European Commission’s strategy, changes in design and manufacturing will enable higher rates for recycling plastics so that by 2030, more than half of the material’s waste generated will be recycled.

The valuable insight provided from AMCS’ software allowed Piney Woods Sanitation to analyze their performance in order to grow the business.

The development of smart cities is growing at a dizzying pace. Expenditure worldwide is projected to exceed U.S. $158 billion by 2022, according to the International Data Corporation (IDC).

Recycling waste is an important way to reduce the waste of resources, pollution and CO2-emissions.

Insight into ways you can improve the quality and evaluation process at your facility.

Part of creating a Circular Economy for a sustainable planet involves recycling and waste reduction.

Liberty Tire Recycling has been dedicated to finding new and better ways to reclaim, recycle and reuse scrap tires as the base of innovative, useful product

In this article we sat down with Arun Ramaraj, Product Manager of AMCS Platform for Municipals, to learn his thoughts on 5 of the most commonly asked questions asked by municipal customers.

Planning the required inventory for production or material slot sales can be a bit of a nightmare. How can processes be improved?

Metal crime is growing problem in Ireland and the UK. How can scrap dealers do more to protect their yard workers, property and infrastructure?

Only 5% - 9% of all plastic manufactured in the world is being recycled. The battle against plastic pollution is here - what's your move?

Read the interview with Mark Abbas from AMCS about paper recycling in the digital edition of Global Recycling.

The recent changes in the recycling commodity market underline one very dirty problem with the current global recycling system – contamination. The vast majority of recyclable material which was being collected and shipped over-seas was filled with contaminated material.

Companies with clear Corporate Social Responsibility mandates are on the right track with ways of working that support a circular economy, and operating under the three Rs: reduce, recycle, and reuse.

Are You Joining the Zer0-Waste Movement? What is Zero Waste? And why has it become such a relevant subject across cities and individuals across the globe? The overarching goal of Zero-Waste is about eliminating the accumulation of waste in landfills. It is about re-evaluating the structure of our current economy and lifestyles, with hopes to evolve into a more circular one. It's about saving our planet.

Are disparate systems slowing down your waste and recycling operations? The Waste and Recycling Industry is highly competitive and quite complicated with all its moving parts. Especially now in a rapidly changing recycling commodities landscape, there is more demand on waste and recycling businesses to operate at peak efficiency.

By rethinking what we throw away we can reverse the prevailing mindset of the proverbial disposable society. We all need to promote recycling and pressure our governments to do the same, while encouraging the sustainable trade of recyclable materials to green-driven companies across the world.

Ultimately, waste management companies are only really left with two choices. Either they carry on as they are and pray that they are able to manage any disruption when it occurs, or they are proactive and make changes that can both protect their businesses and support its continued growth.

The way we make payments is evolving – and fast. With new services being introduced, the infrastructure must adapt if it’s to handle these developments.

Residential waste and recycling operators across the country all deal with one very common issue, missed collections. What most people do not realize is that a simple missed stop can be one of the most costly occurrences to a waste hauler.

The global metal recycling industry is growing at an unprecedented rate. Is digitalisation the answer to key industry challenges?

Norway is one of the most digital countries in Europe, but that doesn’t necessarily mean you’re doing enough to progress. Whether you’re a private waste management company or municipal, you have a level of digital maturity.

Increased waste generation makes traditional means of collecting bins impractical and puts a tremendous financial strain on waste management companies and municipals

As margins continue to squeeze, businesses must turn to digital to improve operational efficiencies, and that includes their payment system.

Yes, location intelligence can help you take out the trash, but if we're to build a glossy, streamlined digital future, the waste management industry has to be a part of the picture.

Generic ERP engineers are plentiful, but the truth is, there are few best-in-class engineers specific to waste and recycling management. Just because it’s a big player doesn’t guarantee you the industry-expertise you need.

Digital customer care can increase satisfaction by up 33% and streamline resources.

Customer experience is defined as the quality of a customer’s interactions with a company’s products and services. The better the experience, the better the results.

How are the big players in the market managing to make a profit while also reducing their carbon footprint?

What are the biggest hurdles to a successful digital transformation in waste management & recycling? Different stages require a different focus, each with their own challenges.

When growth and environmental friendliness go hand in hand

More than half of the waste management and recycling organizations we surveyed for the AMCS Digital Transformation Benchmark 2018 were planning an increase in their IT budget in 2019.

The cost of waste management is going up, and up is the only direction we can expect it to go in the foreseeable future! Meeting this challenge will mean optimizing efficiency and automating processes: a digital transformation.

Dynamic optimisation is an exciting field that can bring tangible benefits to virtually any company out there.

The waste and recycling industry is undergoing unprecedented change around the world as we transition from linear to circular economies. While that demands change in your processes, it also involves change in the technology to support those processes.

Recycling firms have traditionally paid authorities for waste that could be turned into recycled goods, but with the loss of China as their primary market, many are now under pressure. In North America and across Europe, firms are re-examining their contractual relationships with local governments.

The cloud enables us to offer you a better service. It will save you money in IT costs, improve your efficiency and in turn, allow you to improve your customers’ experience.

The world’s cities produce around 2.01 billion tonnes of solid waste each year, says the World Bank, with that number expected to reach 3.40 billion tonnes by 2050.

We see a new model emerging in the waste subcontracting space that will drive the future of the industry and operations. The model starts with the waste operators internal operations as the hub for external interactions between the customers and subcontractors.

The pace of change in technology today is driving the waste industry to move to more agile, automated operations. In part, customers are driving this change. There are three key innovation drivers being the catalyst for change.

As software and services that run on the internet instead of your computer, the cloud is a wonderful thing. To take advantage of the cloud and its easier user experience, you need to consider the AMCS Platform.

In the waste hauling industry, margins are notoriously tight, particularly for smaller, privately owned businesses. But with great challenges also comes great opportunities. As many AMCS customers have come to find out, intelligently investing in digitizing almost any facet of your operations results in improved profits.

Blockchain might be the technology that supports cryptocurrency, but for logistics, it’s so much more.

AMCS allows scale houses to easily track materials by origin, destination, weight, volume, and/or number of units to reduce revenue leakage.

There are many benefits to automating your internal processes with digitalization. Here, we are going to explore how you can make customer service a key differentiator for your business by digitizing and automating your customer service operations.

A summer webinar series dedicated to helping you run your hauling and landfill operations more efficiently using our solutions to improve efficiency.

When implementing new software, or just trying to improve the use of a current one, it is best to have a dedicated system power user.

A Driver Assisted Program is giving truck driver access to the disposal facility using a kiosk to weigh in and out without scale operator interaction. Should you implement one?

As urban areas around the world look for sustainable growth, dynamic waste collection has to figure into the equation to protect the population, ecosystem and revenue for waste management companies, while lowering costs for local authorities.

Digital innovation is all about putting the needs of the customer first. Digital’s true potential to transform the customer experience. Innovative waste and recycling companies understand this and are helping new generations of consumers to interact in new ways.

One of the key answers to digital challenge is agile route optimisation. On demand collection consists of many overlapping processes, but with AMCS’ solution, one does not have to succumb to unnecessary order deadlines

Implementing new technology requires diligence, budget, time and lots of planning to ensure overall success.

Investing in a route optimisation platform can help your business make the most of valuable time and assets by ensuring drivers have efficient routes and collections are on time.

More should be done to improve health and safety across the waste and recycling sector following the publication of figures showing little improvement last year. That is the message from the Environmental Services Association (ESA), the trade body representing the UK’s resource and waste management industry.

The ability to automate process and digitise data has a number of benefits associated with removing the risk of human error and the duplication of tasks. There are however a number of other opportunities presented by digitalisation that are perhaps less commonly recognised.

As the year is coming to a close, now is a good time to take a solid look at your business operations and determine ways to operate more efficiently across the organization heading into 2017. Whether you are looking to increase productivity, automate certain areas of your business or just need to get ahead of customer complaints, making some specific adjustments will help reduce costs and improve your bottom line.

Self-driving waste truck uses AMCS Vehicle Data Hub and AMCS in-cab On Board Computer for pay-by-weight operations.

One of the most challenging phases of a new software implementation is having your data migrated to the new system.

Investing in a route planning solution can help your business make the most of invaluable time by ensuring that drivers are given the best routes and that deliveries are made efficiently and on time.

Are you considering installing new weighbridges at your site?